Fault on an installation covered by a service contract?
24/7 service & maintenance for data centres and critical installations – for customers with a service contract. The scope of service and our availability are set out in the contract.
+41 44 435 10 50
Customers with a service contract will find the on-call number in their contract.
kontakt@technikpartner.chHow to report a fault
Call +41 44 435 10 50 and give your contract or installation number, the location and a description of the fault.
- Contract or installation number
- On the contract or the installation’s nameplate
- Location
- Address, building, room
- Fault description
- What happened, since when, any error message
- Callback number
- To reach the person on site
Who the fault service is for
The fault service covers installations that we maintain under contract: data centres, electrical installations, standby power and UPS, and monitoring.
No service contract yet?
We also enter into service contracts for existing installations – after a site visit.